The Tentacle lead management software enables businesses to automate the lead generation process to capture customer inputs and nurture potential prospects to strengthen the entire sales process. Followed by which customer service support agents or telecallers can contact customers anytime anywhere.
Integrate inbound contact center with any leading CRM software to automatically incorporate customer data.
Upload their contact list and go live within 5 minutes to start initiating calling campaigns.
No hidden fees or infrastructure requirements. Place business calls over the cloud with just a smartphone.
Flexible pricing options enabling greater transparency in cost management.
Login securely from your mobile app to access the team working remotely.
Offer support to your customers even after business hours.
Automate the workflow of the telecallers by enabling them with quick access to contact lists to place calls for lead generation.
Turn your smartphone into a call center and place sales support calls on the go.
Extract accurate reports to analyze the quality leads while tracking the sales and campaign teams to analyze productivity.
Enable necessary alerts through the communication channel to get in touch with your leads directly.
Conduct customer surveys, receive feedback and more as per business requirements.
Track call center performance and caller trends, through end-to-end monitoring, to drive valuable business insights with analytics dashboards.
