Easy to Set-up & Scale
Set-up superior customer experience and scale as you go
Automate Conversations with AI-Powered Bots
Transform engagement & drive business value with AI-Powered conversational Bots that empowers your assistance 24x7
What is a ChatBot/VoiceBot solution?
Conversational AI-powered Bots let you do more than just converse. Automate conversations for support, lead generation & more with ChatBots and VoiceBots. Built to give omnichannel experience through Website, WhatsApp and virtual assistant AI-technologies like Google Assistant & Alexa.
Benefits of ChatBot/VoiceBot Solution
Automate engagement and never let a query go unanswered
Be Available 24x7
Improve Customer Experience & answer every query 24x7
Provide Multilingual Support
Resolve customer queries in multiple languages
Be Omnipresent
Reach out to customers on Website, WhatsApp and virtual assistant AI-technologies like Google Assistant & Alexa.
Improve Lead Conversion Rate
Assist customers over call/chat in filling forms & reduce drop-offs
Schedule Follow-Ups
Proactively follow up with customers and send reminders on WhatsAPP to prevent customer churn
Cost-Effective
Affordable pay-as-you-go model. No CapEx or complicated licensing.
Features of Chatbots/Voicebots
Manage Intents
Create new intents, edit intents to add/change/delete user-journeys by simply importing/exporting an excel file or a URL
Auto Bot Pop-up
Enable Auto Bot pop-up to assist customers during form-filling & documentation
Protect Sensitive Data
Make your customers feel secure by masking their confidential information
Customizable UI
Change themes, add image/video message as welcome message, change Bot icon, enable sticky buttons for common queries and more
E-Mail Reports
Configure daily/weekly/monthly mailing of reports on Chatbot usage
Chatbots/Voicebots Use Cases
TESTIMONIALS
Archit Srivastava
Vikas Ranjan
Ria Pandit
Trusted by over 6000+ organizations across 65 countries
Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.
Frequently Asked Questions
What is a bot?
A bot is programmed customer assistance that initiates human interaction to prescribed keywords/phrases for instant response to any queries.
What are ChatBots and VoiceBots?
In ChatBots, the primary mode of communication is text-based interaction based on the inputs received from the conversation starter(customers).
While in VoiceBots, the primary mode of communication is voice interaction based on the inputs received from the conversation starter(customers).
Sales
Customer Care