Auto Dialer
Automates the outbound calling process that helps in reaching more potential customers.
Maximize Agent Productivity with Outbound Dialer Solution
Revolutionize Your Business Interactions with Customers
What is an Outbound Dialer Solution?
The outbound dialer is the tool that automates the outgoing call process for businesses & improves the agent's productivity. Modern outbound dialer solutions give businesses authority to manage seamless flow of outbound calls, monitor their success through outbound campaigns, amplify user experience, and a lot more. Any business can empower their customer interactions with the potential of automatic phone number which skips the wait time and manage call lists for increased productivity of the agents. The blend of enhanced agent productivity and improved user interactions has the power to enable a business to reach new heights.
Benefits of Outbound Dialer Solution
Efficient Outbound Calling Giving A Boost To Agent Productivity
Minimal Investment with No Capex
A cost-effective solution that provides comprehensive outbound calling capabilities without infrastructure requirements.
Easy Set-up
The setup process is super easy with plug-n-play features. No additional hardware requirements.
Improved ROI
Automated calling improves customer connectivity that boosts business, and leads to better ROI.
Enhance Caller Experience
Optimized caller experience via personalized regional greetings, customized hold music, and skill-based agent routing.
Accelerated Sales Conversion
Eliminates limitations like disconnected calls, busy tones, and improves lead conversion.
Features of Outbound Dialer Software
Outbound IVR
Notify and remind the audience about services/products, offers, sales, due dates, etc., with outbound IVR.
SMS Integration
Automated SMS integration is possible along with follow-up calls for better customer connectivity.
Detailed Insights
Track, record, manage & analyze each call detail made throughout the day in monthly or weekly reports.
Universal CRM Integration
Can be easily integrated through API, with the majority of the CRM software.
Outbound Dialer Solution Use Cases
TESTIMONIALS
Archit Srivastava
Vikas Ranjan
Ria Pandit
Trusted by over 6000+ organizations across 65 countries
Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.
Frequently Asked Questions
What is a predictive dialer?
A predictive dialer enables automated calls from a list of phone numbers with no intervention of agents. When the call gets connected, it is passed to a live agent in case of no outbound IVR.
How can I get outbound dialer services for my business?
You can contact us for any information about outbound dialer services at our toll-free number 1800-102-0340.
How does an outbound dialer work?
It starts with uploading the list of telephone numbers then the calls are initiated. When a live person answers a call, it can be quickly transferred to a live agent, or the person can interact with an outbound IVR.
What is the difference between predictive and progressive dialers?
The predictive dialer does not wait for the agent to be available and makes calls predictably. On the other hand a progressive dialer waits until the agent is available to take the next call.
What is auto dialer software?
It is a kind of outbound dialer software that enables automatic calling to a long list of phone numbers.
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