Voice broadcasting software enables companies to record voice messages and send them to customers, giving them a very effective and convenient way to connect. From appointment reminders, alerts, and promotional offers, to requests for password resets and general information about the company, voice broadcasting helps transmit information about anything while maintaining personal connection and interaction.
In voice broadcasting, a pre-recorded voice message is shared through automated calls with a large audience through bulk voice calls. The company records a message they wish to use, either in voice or using text-to-speech to get a specific accent. Then they need to upload a contact list and schedule the campaign for a time that works best for their audience and the message they are broadcasting.
Here are the top 6 benefits of using Knowlarity’s voice-based solutions:
1. Better Engagement
Knowlarity’s voice-broadcasting campaigns engage better with the audience than textual formats as people usually respond better to an audio message than a text. They are also very easy to respond to and one doesn’t have to read lengthy texts, leading to better customer engagement.
2. Time-Saving
Voice messages are easy to record, especially using our latest text-to-speech tools, and even easier to schedule and broadcast. Knowlarity’s amazing automation tools will take you through the entire process in just a few clicks, and in just a few minutes a large audience would have received the communication!
3. Easy Integrations with your CRM
Knowlarity’s voice broadcasting software fits right into whatever CRM you are using thanks to our smart plug-and-play solutions, making all your campaigns not just easy to access, but also easy to track and monitor. We offer CRM integrations for most leading CRM solutions, so you don’t have to manage multiple windows and tabs for your voice campaigns.
4. Enhanced User Experience
Compared to other campaigns, Knowlarity’s voice-based solution offers a personal touch without intruding on the customer’s schedule or availability. When customers feel a better connection to the message and the brand, they have a better experience too, and in today’s times, a great user experience means everything!
5. Resource Efficient
With Knowlarity’s cutting-edge voice-based solutions, there is no need for an agent or intermediary, you design, schedule, execute, and monitor your campaign all on your own at a fraction of the cost of working with an agent, while still reaching your desired audience, no matter its size. This means significant cost-savings and better ROIs.
6. Improved Efficiency
Suppose you have discovered that your campaign would receive the best response if the voice messages are broadcasted at 9 PM, but it is way past your work hours. With Knowlarity’s voice broadcasting software, you can schedule the campaign in advance and end your day without any worries.
The campaign gets executed at the time of your choosing – be it one campaign or many. This ensures the best possible efficiency and returns for all your voice broadcasting campaigns.
Besides this, Knowlarity also offers automatic call initiation for broadcasting voice messages, an in-built text-to-speech feature to get the perfect professional voice message with the desired accent, call recording features for training and quality purposes, as well as valuable options to analyze calls for better decision-making.
Getting started with Knowlarity’s voice-based solutions is very easy. You can fill up your details in the form on this page to request a demo or learn more about the service here and start your 7-day free trial. You can also go through the plans we offer on our Pricing page or talk to our sales team at 1800-1020-340.
Written By: Divya Shukla