Auto Dialer
It automates the outbound calling process that helps in reaching more potential customers.
Enhance Customer Reach with Outbound Call Center Software
Track, Organize & Analyze calls to Outstretch Your Customer Base
What is Outbound Call Center Software?
Outbound call center software helps businesses grow by enabling them reach their target audience for a wide range of business objectives – product or services, feedback, sales, surveying, etc. Businesses can easily automate the call process and manage their workflows of making multiple calls to customers on a daily basis. This results in an increased productivity.
Benefits of Outbound Call Center Software
Connect with your customers quickly, easily and seamlessly
Cost-Effective
Save time & money by implementing outbound call center software for multiple business goals.
Easy Set-up
The set up process is super easy with plug-n-play features. No extra hardware requirements.
Universal CRM Integration
The solution is easily integratable through API, with the majority of the CRM software.
Enhanced ROI
Automated calling improves customer connectivity that boosts business and hence better ROI.
Improved Efficiency
Outbound call center software not only improves the work efficiency but also gives a boost to agent productivity by reducing their idle time & enabling the team to handle large volumes of calls.
Features of Outbound Call Center Software
Detailed Insights
Track, record, manage & analyze each call detail made throughout the day in monthly or weekly reports.
Call Recording
Automatic call recording of each call that can be used later for dispute resolution, training purposes, and more.
Outbound IVR
Notify and remind the audience about services/products, offers, sales, due dates, etc with automated outbound IVR.
SMS Integration
Automated SMS integration is possible along with follow-up calls for better customer connectivity.
Outbound Call Center Software Use Cases
TESTIMONIALS
Archit Srivastava
Vikas Ranjan
Ria Pandit
Trusted by over 6000+ organizations across 65 countries
Today we are trusted by over 6000+ businesses across 65+ countries and is the leading cloud communication provider in emerging markets serving across multiple industrial verticals. We have a globally recognized name with over 300+ employees offering our clients unprecedented reliability and intelligence by enabling business communication through voice, video, AI and messaging through our smart platform.
Frequently Asked Questions
Which industries should use an outbound call center? 
Any company, regardless of the industry, which makes a great number of outbound calls regularly, can use outbound call center software.
What are Knowlarity’s charges for its outbound call center software?
The charges vary with certain factors like usage, requirements, etc. You can connect with our representatives for more information at 1800-102-0340.
What are the advantages of using outbound calling software?
The list of advantages that any business can get from implementing outbound call center software is huge. It empowers the entire outbound calling process by streamlining it with great solutions like auto-dialers, call monitoring, call recording, etc.
What are the features of outbound call center software?
Some of the key features of outbound call center softwares are Automated Dialing, Call Recording, Detailed Reports, Improved Agent Productivity, Enhanced Work Efficiency, Universal CRM Integration, etc.
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