Simply put, a virtual number is your phone number on the cloud. It isn’t assigned to a particular telephone and becomes the identity of your business. It allows your customers to reach out to you on a designated number without the need for publishing your personal number anywhere. The identity of both the caller and the receiver is masked during the call.
Boost leads with a virtual number that routes, tracks, records, and responds to incoming calls, manages customer expectations and drives conversions.
Virtual numbers mask agent and customer phone numbers, safeguarding privacy, enhancing employee identity protection, and impressing customers.
A virtual business number lets you manage your business anytime, anywhere. Forward calls to your mobile and run your business with desired flexibility.
Virtual numbers serve as connection points that facilitate a seamless transition to more valuable customer interactions, thereby bridging the gap between customer expectations and experiences. They offer a versatile and convenient communication channel with features such as call forwarding, voicemail, and call recording, as well as advanced call analytics to support business growth. In the fast-paced modern business world, virtual phone numbers have embossed their vitality for achieving success.
Get inbound call data from the website and business virtual number, including call and campaign reports, location, and analytics. Analyze lead acquisition sources for targeted marketing.
Virtual number solutions can analyse caller history and location to route callers to the best available agent. Your customers will be routed to regional agents automatically.
Knowlarity's virtual number solutions work with Zoho, Salesforce, and others. A customizable dashboard consolidates customer data from all sources, improving your sales funnel.
Knowlarity's business virtual numbers boost call pick-up by 80%. With ability to handle 50 simultaneous calls, leave peak hour call loads behind and focus on productivity.
Use virtual numbers to reach local and international markets. Allow customers to contact you at their convenience and expand your marketing efforts.
Give customers 24/7 access. Knowlarity's dedicated 24/7 support and engagement manager gives your business a professional image.
Cloud-based virtual numbers eliminate infrastructure costs. Customize IVR flow, integrate CRM integrations, and provide APIs to boost CSAT and business growth.
With support for PSTN calling worldwide and VOIP calling in international markets, establish your brand presence in previously unreachable target markets.
Virtual numbers boost productivity. Use auto-keyword spotting, IVR automation, and AI-based sentiment analysis for automating processes and saving team bandwidth.
