An IVR is your business’ automated attendant. When you place a call to a business, there is a voice that greets you politely with a welcome message and then helps you navigate to the solution - all without the help of a real agent. This is how IVR helps you enhance customer service and create a better experience for your leads with zero waiting time. Save costs by reducing churn and retaining your customers!
Use our online IVR system to greet callers by name and direct them to a suitable person or department based on call history, purchase history, and location.
Answer customer inquiries professionally using our IVR system in Dubai. Reduce customer wait time. Automate customer support and resolve queries quickly.
No more peak hour call load! With Knowlarity's Cloud IVR Solutions in Dubai, you can handle up to 50 calls concurrently.
Implementing an Interactive Voice Response (IVR) solution can facilitate business growth by enhancing customer service, optimizing operational efficiency, and streamlining costs. With the automation of routine customer inquiries and the provision of self-service options, businesses can free up staff to attend to more complex tasks, while also reducing wait times for customers. Furthermore, IVR solutions can generate valuable data and insights into customer behavior and preferences, which can be utilized to enhance products and services.
Our IVR systems allow you to serve customers 24/7. On days off, record messages and enable voicemail. Let your customers know you'll get back to them when you return to work.
Our Dubai IVR system lets you record calls and get real-time insights with customised reports to make better business decisions.
After working hours, you can route calls to your agents' mobile phones or leave a voice message to let callers know your business never misses a call.
Our multi-level IVR programmable extensions enable menu and sub-menu configuration of your UAE IVR number. Sort customer inquiries by assigning them to right agents.
Integrate our smart IVR system with all the major CRM companies in India and record data like caller details, call duration, time, caller location, the conversation, etc.
There’s a pool of international and domestic virtual and toll-free numbers for you to choose from. Your IVR number should be as special as your company
Our sticky agent allows you to configure your IVR system and allow a particular caller to reach the same agent every time s/he calls.
Blacklist unwanted callers and prioritize important calls with our hosted IVR solutions. Improve agent productivity by saving time.
Scale up or down as per your needs with no infrastructural disadvantage. Whether you need to set your IVR solution up or scale it - we are just a call away!
