Analytics Dashboard
Create customised reports and monitor call trends and agent performance on your Call Center solutions dashboard to improve agent productivity.
A Cloud Call Center in UAE helps you in managing your entire business communication on the cloud. All you need is a smartphone and you can handle calls from any place at any point of time. Calls received by a business are smartly routed to the next available agent basis the query by customer, enhancing their experience. Track, record and hear the conversations and never miss out on quality leads! Provide your customers an unparalleled experience by providing them quick assistance anytime of the day using a cloud call center in UAE.
Track, record and hear every call received on your cloud call center, ensuring that no call is missed. Thereby, increasing the chances of conversion
A Cloud Call Center in UAE can be set up and activated instantly! It goes live within five minutes of receiving the number. All you need is a smartphone and you’re all set to receive and make calls for your business.
As the name suggests, the business communication is managed on cloud. Whether it’s an Inbound Call Center or an Outbound Call Center, no special equipment is required. Just set up a single number on cloud and you're good to go!
A Cloud Call Center in UAE helps you in managing your entire business communication on the cloud. All you need is a smartphone and you can handle calls from any place at any point of time. Calls received by a business are smartly routed to the next available agent basis the query by customer, enhancing their experience. Track, record and hear the conversations and never miss out on quality leads! Provide your customers an unparalleled experience by providing them quick assistance anytime of the day using a cloud call center in UAE.
Create customised reports and monitor call trends and agent performance on your Call Center solutions dashboard to improve agent productivity.
Hear all live agent calls. Share relevant information with your agent remotely to improve customer experience and reduce caller churn.
Our Cloud Call Center Solution UAE's inbound call centre service can route up to 50 calls at a time to the next available agent. It solves problems quickly and reduces caller wait time.
Our call centre solution mobile app lets you manage all business communication from your phone! Listen & Track incoming and outgoing calls.
A Cloud Call Center Solution lets agents work remotely by diverting calls to their personal numbers. Track, record, and monitor these conversations for more insights.
Integrate cloud call centre software with top CRMs to improve customer management. Get customized dashboards and reports.
Help customers 24/7 and give them quick answers. Handle calls remotely to avoid agents having to be in the office.
The inbound call centre solution app lets agents change their availability with a click. If their status is "available," calls will be routed to them.